Legal Notice
Name of company
Optima Attachment Training Ltd
Registered office
Optima House, 26 Neyland Drive, Aylesbury, HP19 9SA
Contact details
info@optimaattachment.co.uk
Accreditation authority
Optima Attachment Training Diploma is awarded and accredited by the CPCAB
Privacy Policy
Effective Date: 29/07/2026
Last Updated: 29/07/2026
1. Introduction
Optima Attachment Training Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, attend our training courses, retreats or workshops, purchase our services, or otherwise interact with us.
We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy legislation.
2. Who We Are
Optima Attachment Training Ltd
Registered Office: Optima House, 26 Neyland Drive, Aylesbury, HP19 9SA
Email: info@optimaattachment.co.uk
Telephone: (Perth) 0457390457
Company Registration Number: 17206709
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us using the details above.
3. Information We Collect
We may collect the following categories of personal information:
Information you provide directly
Your name
Email address
Telephone number
Postal address
Organisation or employer
Professional qualifications
Payment information (processed securely by third-party payment providers)
Course registrations
Booking information
Feedback forms
Communications you send to us
Information collected automatically
When you visit our website, we may collect:
IP address
Browser type
Device information
Pages viewed
Time spent on pages
Cookies and similar technologies
4. How We Use Your Information
We use your personal information to:
Provide training courses, workshops and retreats
Process bookings and payments
Send confirmations and course materials
Respond to enquiries
Deliver customer support
Improve our services
Maintain training records
Issue certificates where appropriate
Send newsletters and marketing communications (where you have consented)
Meet legal and regulatory obligations
5. Lawful Basis for Processing
Under UK GDPR we process your information under one or more of the following lawful bases:
Contract – to provide services you have requested.
Consent – where you have agreed to receive marketing communications.
Legitimate Interests – to improve our services, manage our business and communicate with clients.
Legal Obligation – where required by law.
6. Special Category Data
Some of our training, counselling or therapeutic services may involve discussions relating to mental health, wellbeing or other sensitive information.
Where we process Special Category Data, we will do so only where there is an appropriate lawful basis under UK GDPR and where additional conditions for processing are satisfied.
We ask that you only share sensitive personal information where it is necessary.
7. Marketing Communications
If you subscribe to our newsletter or mailing list, we may send information about:
New training programmes
Courses
Retreats
Resources
Events
Special offers
You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
8. Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic.
Cookies may include:
Essential cookies
Performance cookies
Analytics cookies
Marketing cookies (where applicable)
You can manage or disable cookies through your browser settings.
9. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties including:
Payment providers
Website hosting providers
Email marketing providers
Learning management systems
Video conferencing providers
Accountants
Professional advisers
IT support providers
These organisations only process information on our behalf and are required to protect your data.
We may also disclose information where required by law.
10. International Transfers
Where our service providers store data outside the United Kingdom, we ensure appropriate safeguards are in place, such as:
UK International Data Transfer Agreement (IDTA)
UK-approved Standard Contractual Clauses
Other legally recognised safeguards
11. Data Security
We take appropriate technical and organisational measures to protect your information against:
Unauthorised access
Loss
Misuse
Alteration
Disclosure
While no online system can be guaranteed completely secure, we work to ensure your information is protected using recognised security practices.
12. Data Retention
We retain personal information only for as long as necessary to:
Deliver our services
Meet legal obligations
Resolve disputes
Maintain appropriate business records
When information is no longer required, it is securely deleted or anonymised.
13. Your Rights
Under UK GDPR you have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your information in certain circumstances
Restrict processing
Object to processing
Withdraw consent where processing is based on consent
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)
More information can be found at www.ico.org.uk.
14. Children’s Privacy
Our services are intended primarily for adults.
We do not knowingly collect personal information from children under the age of 13 without appropriate parental or guardian consent.
15. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites and encourage you to read their privacy policies.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website and the “Last Updated” date will be amended accordingly.
17. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
Optima Attachment Training Ltd
Email: info@optimaattachment.co.uk
Telephone: (Perth) 0457390457
Address: Optima House, 26 Neyland Drive, Aylesbury, HP19 9SA
18. Complaints
If you are unhappy with how we have handled your personal information, please contact us first so we have the opportunity to resolve your concerns.
You also have the right to lodge a complaint with:
Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: www.ico.org.uk
Telephone: 0303 123 1113